Chudesigns Privacy Policy

This Privacy Policy describes how Chudesigns collects, uses, and shares your personal information when you use our website.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from and about users of our Site:

a. Information You Provide Directly:

• Contact Information: When you fill out a contact form, sign up for our newsletter, or create an account, we may collect your name, email address, phone number, and company name.

• User Content: Any information you post publicly on the Site, such as comments on a blog post.

• Communications: Records of your correspondence with us, including email and chat histories.

• Transaction Information: If you make a purchase, we collect information about the transaction, which may include payment information (handled by our secure third-party payment processors).

b. Information Collected Automatically:
When you visit our Site, we may automatically collect certain information about your device and your visit, including:

• Log and Usage Data: Your IP address, browser type and version, time zone setting, browser plug-in types, operating system, pages you view, and other diagnostic data.

• Device Information: Information about the device you use to access the Site, including the hardware model, unique device identifiers, and mobile network information.

• Location Data: An approximate location (country/city) derived from your IP address.

• Cookies and Tracking Technologies: We use Cookies, pixels, and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain our Site: To operate, maintain, and improve your experience on the Site.

• To Communicate with You: To respond to your inquiries, comments, and questions; to send you administrative information (like updates to our policies); and to send you marketing and promotional communications (you can opt-out at any time).

• To Process Transactions: To process and complete any purchases or orders you place through the Site.

• For Analytics: To understand how our Site is used, analyze trends, and gather demographic information about our user base.

• For Security: To detect, prevent, and address technical issues and fraudulent activities.

3. Legal Basis for Processing (For EU/UK Users under GDPR)

If you are from the European Economic Area (EEA) or the UK, our legal basis for collecting and using your personal information depends on the context in which we collect it. We typically rely on the following:

• Your Consent: For example, when you sign up for our newsletter.

• Performance of a Contract: To fulfill our obligations when you make a purchase.

• Legitimate Interests: For our legitimate business interests, such as website security, analytics, and marketing, provided these interests are not overridden by your rights.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

• With Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are contractually obligated to use your data only for the services we request.

• For Legal Reasons: To comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Site, protect the personal safety of users, or protect against legal liability.

• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal data.

• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Erasure (“Right to be Forgotten”): The right to request that we erase your personal data, under certain conditions.

• Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.

• Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

• Object to Processing: The right to object to our processing of your personal data, under certain conditions.

• Withdraw Consent: Where we rely on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site. The technologies we use may include:

• Essential Cookies: Necessary for the Site to function and cannot be switched off.

• Performance/Analytics Cookies: Allow us to count visits and traffic sources to improve Site performance.

• Functionality Cookies: Enable enhanced functionality and personalization.

• Targeting/Advertising Cookies: Used to build a profile of your interests and show you relevant ads on other sites.

You can manage your cookie preferences through your browser settings.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Children’s Privacy

Our Site is not intended for individuals under the age of [13/16, choose based on your jurisdiction]. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will delete it.

9. International Transfers

Your information may be transferred to —and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.